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Proactive Property Maintenance

At Red Rock Realty Group, we understand that things can happen without warning—from repair needs and safety concerns to infestations and appliance malfunctions. When you’re a residential or commercial tenant, having a reliable property manager in your corner is crucial. Whenever unexpected issues arise, you can rely on our dedicated team to promptly address them.

We believe that proactive communication is key to maintaining strong tenant relationships. That’s why we keep you informed every step of the way, providing updates on the status of your maintenance requests and being transparent about the process. Contact us today to resolve these inconveniences.

Request Maintenance
For Emergencies, Call Now!

If you have an urgent property maintenance issue, please call (205) 583-5272 now.

Tell us what needs fixing.

Make a Maintenance Request Today

Our streamlined process makes reporting a maintenance problem easy and hassle-free. With just a simple online form submission, residential and commercial tenants can notify us of any issues they encounter. Click on the link below to submit a maintenance request, and our team will schedule a regular service call within one to two days.

By submitting this request form, you agree to the terms and conditions and all provisions in your lease agreement.

Our Maintenance Policy

Tenants will be charged for the repair cost, including trip charges, if any of the following have been determined:

  • Damage or repairs have been caused by tenant neglect (including guests)
  • If repair is the responsibility of the tenant per the lease agreement
  • If the tenant refuses or restricts access to the premises when requested
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